Hover Updates

Using Hover Customer Service

Sarah Georges on August 9, 2012

Need Help?

We’ve all been there. Whether you have technical problems or a question about your account, sometimes you just need answers. That’s where we come in. The fast, reliable and empowered Hover customer service team is available when you need them to answer any questions you may have about our service. Hover makes it easy, with a multitude of places to go to get what you’re looking for:

Online

Got a question? Start with the Hover Knowledge Base. Our Knowledge Base is filled with how-to’s and answers to common questions. Moreover, our Community Forums act as an open community where Hover users can ask questions, help each other out and submit feature requests. You can also stay up to date with our Announcements section of the Help Center.

Email

Can’t find your answer online? Have a quick question? The Hover Customer Support team will be happy to help. Drop us a line at help@hover.com – we’re available to answer your questions from Monday to Friday from 8am until 8pm (ET).

Telephone

Automated systems are annoying and frankly, we think more highly of you than to submit you to call center purgatory. With Hover customer service, you’ll hear a real live voice on the other end of the phone when you call, not “Press 1 for Account Changes” or anything like that. To hear what customer service is supposed to sound like, give us a call at 1-866-731-6556 Monday to Friday, anytime between 8am to 8pm (ET).